Our intuitions, as humans, aren't always very good. Changes that happen really suddenly, on the strength of the most minor of input, can be deeply confusing.

There is nothing more common than critics of journalists accusing them of practicing journalism. It is our function in the world to take things that are complicated and render them in a form that non-experts can follow and make sense of.

If everyone has to think outside the box, maybe it is the box that needs fixing.

Hard work is a prison sentence only if it does not have meaning. Once it does, it becomes the kind of thing that makes you grab your wife around the waist and dance a jig.

Basketball is an intricate, high-speed game filled with split-second, spontaneous decisions. But that spontaneity is possible only when everyone first engages in hours of highly repetitive and structured practice--perfecting their shooting, dribbling, and passing and running plays over and over again--and agrees to play a carefully defined role on the court. This is the critical lesson of improve, too, and it is also a key to understanding a puzzle of Millennium Challenge: spontaneity isn't random.

The visionary starts with a clean sheet of paper, and re-imagines the world.

People are experience-rich and theory-poor. I help people organize / make sense of their experiences.