The world is not a meritocracy, as much as we may like to pretend that it is. And we have a long way to go before we really reward people based on their own merit.
Malcolm GladwellThe people at the top don't work just harder or even much harder than everyone else. They work much, much harder.
Malcolm GladwellWhenever we have something that we are good at--something we care about--that experience and passion fundamentally change the nature of our first impressions.
Malcolm GladwellThe Law of the Few... says that one critical factor in epidemics is the nature of the messenger.
Malcolm GladwellInnovators have to be open. They have to be able to imagine things that others cannot and be willing to challenge their own preconceptions. They also need to be conscientious. An innovator who has brilliant ideas but lacks the discipline and persistence to carry them out is merely a dreamer ... But crucially, innovators need to be disagreeable ... They are people willing to take social risks-to do things that others might disapprove of.
Malcolm Gladwell