You may hate Hillary Clinton and you may have good reason for hating Hillary Clinton, but Hillary Clinton is one person who even if she's elected will be gone one day and you still have the task of keeping American democracy going.

So the first task of a police force is not to fight crime and enforce the law. It is to establish legitimacy with the law-abiding citizenry and then fight crime and enforce the law.

People who bring transformative change have courage, know how to re-frame the problem and have a sense of urgency.

...mediocre people find their way into positions of authority...because when it comes to even the most important positions, our selection decisions are a good deal less rational than we think.

I always resist seeing my own personal motivation in my work, but I guess it must be there on some level. And I do feel very much that my life follows the kinds of things I talk about in my books. I've always thought of myself as an insanely lucky person, so perhaps the success of my first two books led me to want to examine this phenomenon on some unconscious level.

If people disobey, don't ask what is wrong with them, ask what's wrong with their leaders.

What must underlie successful epidemics, in the end, is a bedrock belief that change is possible, that people can radically transform their behavior or beliefs in the face of the right kind of impetus.