I've worked with a variety of presidents over the years on both sides of the aisle and congressmen and senators, so I'm not into trying to demonize anybody. It used to be that people would fight like hell on the floor of the house and they'd go have a beer together. Now it's like you're radioactive if you talk to the other side, which keeps us from getting anything done. I'm an independent personally, and I vote for who I believe will make the biggest difference.

Most of all, I discovered that in order to succeed with a product, you must truly get to know your customers and build something for them.

I believe a balanced life is essential, and I try to make sure that all of our employees know that and live that way. It's crucial to me as a manager that I help ensure that our employees are as successful as our customers and partners.

Business requires an unbelievable level of resilience inside you, the chokehold on the growth of your business is always the leader, it's always your psychology and your skills - 80% psychology, 20% skills. If you don't have the marketing skills, if you don't have the financial-intelligence skills, if you don't have the recruiting skills, it's really hard for you to lead somebody else if you don't have fundamentally those skills. And so my life is about teaching those skills and helping people change the psychology so that they live out of what's possible, instead of out of their fear.

The CMO is expected to spend more on technology than the CIO by 2017.

The future of communicating with customers rests in engaging with them through every possible channel: phone, e-mail, chat, Web, and social networks. Customers are discussing a company's products and brand in real time. Companies need to join the conversation.

Life grows relative to one’s investment in it.