Relationships with the media are really important. The media has a more important voice today than it has ever had. We don't advertise. We only have one marketing vehicle, which is editorial, and our ability to get our message out and communicate it effectively.

Relationships with the media are really important. The media has a more important voice today than it has ever had. We don't advertise. We only have one marketing vehicle, which is editorial, and our ability to get our message out and communicate it effectively.

I always tell people: Life is the dance between what you desire most and what you fear most. You've got to be able to deal with the threshold of control.

I think a critical part of being successful in our industry is having a beginner's mind

We strive always to have a beginner's mind.

Although I loved working on technology - I've always been a computer geek at heart - my professors encouraged me to get a real-world job working with customers.

Multi-Tenancy is a requirement for a SaaS vendor to be successful