The elites - or managers in companies - no longer control the conversation. This is how insurrections start.

The world is being re-shaped by the convergence of social, mobile, cloud, big data, community and other powerful forces. The combination of these technologies unlocks an incredible opportunity to connect everything together in a new way and is dramatically transforming the way we live and work.

The elites - or managers in companies - no longer control the conversation. This is how insurrections start.

Most of all, I discovered that in order to succeed with a product, you must truly get to know your customers and build something for them.

Journalists immediately think of me as a resource for a quote or comment because they know that I will be available to offer fresh insight and meet their deadlines.

Although I loved working on technology - I've always been a computer geek at heart - my professors encouraged me to get a real-world job working with customers.

The only constant in the technology industry is change.