People have different interpretations of "urgent".

Attention to detail can't be (and never is) added later. It's an entire development philosophy, methodology, and culture.

I've worked with many large and small publishers, and nearly all of them love the value that Instapaper provides to their readers.

I don't need every customer. I'm primarily in the business of selling a product for money. How much effort do I really want to devote to satisfying people who are unable or extremely unlikely to pay for anything?

If you sit on, sleep on, stare at, or touch something for more than an hour a day, spend whatever it takes to get the best.

Writing your own blog platform is like roasting your own coffee: it's impractical and you probably shouldn't do it, but for people who really, truly care about it, it's worthwhile to them for their own personal priorities that sound crazy to everyone else. Well, I write my own blog platform and I roast my own coffee.

I don't even like being quoted in a press release.