The Four Keys of Great Managers: When selecting someone, they select for talent ... not simply experience, intelligence or determination. When setting expectations, they define the right outcomes ... not the right steps. When motivating someone, they focus on strengths ... not on weaknesses. and When developing someone, they help him find the right fit ... not simply the next rung on the ladder.

The corporate world is appallingly bad at capitalizing on the strengths of its people.

There is no shortage of mechanisms by which to measure almost anything.

Authenticity is your most precious commodity as a leader.

True individuality can be lonely.

It's odd that I'm a big name in America and not known in Britain.

Getting after this terrible, avoidable waste of human potentiality is what gets me out of bed every morning.