Gen Y is really quite distinct from Gen X; it's really self-involved and very narcissistic - their cameras are filled with pictures of themselves; Facebook, it's about me. It's a generation that's been pampered by their parents and their schools, given prizes for just taking part.
Marcus BuckinghamThe true genius of a great manager is his or her ability to individualize. A great manager is one who understands how to trip each person's trigger.
Marcus Buckingham