What do you want your business to do? Make money, of course. To pay for people and supplies, to be able to grow.
Margaret HeffernanCompanies don't have ideas. Only people do. And what motivates people are the bonds of loyalty and trust they develop around each other.
Margaret HeffernanAs long as it (an issue) remains invisible, it is guaranteed to remain insoluble.
Margaret HeffernanThose in powerless positions aren't about to complain about bullying bosses, abusive supervisors or corrupt co-workers. There is no safe way to do so and no process that promises redress.
Margaret Heffernan