I regularly take my entrepreneurship students out walking because I want to get them in the habit of noticing and thinking about what they notice. They have to leave their phones behind to learn the basic lesson: Be where you are.

You cannot fix a problem that you refuse to acknowledge.

British innovation in design, in the creative arts, in engineering and manufacturing is world class.

As a mother, I work hard every day and I expect that work to be recognized and appreciated. Because I work for and with human beings, sometimes they're grateful and sometimes they aren't.

Noise is a buffer, more effective than cubicles or booth walls.

Phones and soundtracks and Muzak and fountains replace genuine and unpredictable human contact with a seamless soundtrack from a bad movie and a cliche that makes us believe we must all be happy.

Making a company fit to sell may be the only way to ensure you never need a buyer.