Once you have power, you are inevitably surrounded by people who have their own agendas and will tell you whatever advances them.

We have to see conflict as thinking and then get really good at it.

I don't think you ever know anyone until you see them in action.

[For constructive conflict,] we have to resist the neurobiological drive which means that we really prefer people mostly like ourselves.

Any fool can buy talent; only real leaders develop it.

I don't think a true company - one that builds sustainable value - can ever only exist online or remotely.

Business is not a science; it is not susceptible to experiments that can be controlled and replicated. Everything in business is too unpredictable for that - every business, employee, product, market is different and keeps changing.