Phones and soundtracks and Muzak and fountains replace genuine and unpredictable human contact with a seamless soundtrack from a bad movie and a cliche that makes us believe we must all be happy.

As a mother, I work hard every day and I expect that work to be recognized and appreciated. Because I work for and with human beings, sometimes they're grateful and sometimes they aren't.

Huge open source organizations like Red Hat and Mozilla manage the collaboration of hundreds of people who don't know one another and have spent no time hanging around the water cooler.

British innovation in design, in the creative arts, in engineering and manufacturing is world class.

I don't think you ever know anyone until you see them in action.

Every organization has issues and concerns which are known about by many people who choose to remain silent.

[For constructive conflict,] we have to resist the neurobiological drive which means that we really prefer people mostly like ourselves.