On overnight flights, I have trained myself to get to sleep almost instantly after takeoff. I always listen to the same audiobook on my iPod so my brain knows, regardless of time zone, that that voice means it's time for bed.

Certainty is no guarantor of correctness.

A thinking partner who isn't an echo chamber... How many of us dare to have such collaborators?

The best remote companies I've seen do almost everything online, via email and telephone. But they also get together face to face on a regular basis.

[For constructive conflict,] we have to resist the neurobiological drive which means that we really prefer people mostly like ourselves.

British innovation in design, in the creative arts, in engineering and manufacturing is world class.

If we aren't going to be afraid of conflict, we have to see it as thinking.