Companies don't have ideas. Only people do. And what motivates people are the bonds of loyalty and trust they develop around each other.

A fantastic model of collaboration: thinking partners who aren't echo chambers.

When we care about people, we care less about money, and when we care about money, we care less about people.

On overnight flights, I have trained myself to get to sleep almost instantly after takeoff. I always listen to the same audiobook on my iPod so my brain knows, regardless of time zone, that that voice means it's time for bed.

Silence is the language of inertia.

British innovation in design, in the creative arts, in engineering and manufacturing is world class.

I don't think a true company - one that builds sustainable value - can ever only exist online or remotely.