Companies don't have ideas. Only people do. And what motivates people are the bonds of loyalty and trust they develop around each other.

We have to see conflict as thinking and then get really good at it.

When we confront facts and fears, we achieve real power and unleash our capacity for change.

The truth won't set us free until we develop the skills and the habit and the talent and the moral courage to use it.

Building businesses takes tremendous stamina, and success isn't achieved without it.

Most executives I know are so action-oriented, or action-addicted, that time for reflection is the first casualty of their success.

I don't think a true company - one that builds sustainable value - can ever only exist online or remotely.