Companies don't have ideas. Only people do. And what motivates people are the bonds of loyalty and trust they develop around each other.

Most executives I know are so action-oriented, or action-addicted, that time for reflection is the first casualty of their success.

Every organization has issues and concerns which are known about by many people who choose to remain silent.

As long as they are well-intentioned, mistakes are not a matter for shame but for learning

You cannot fix a problem that you refuse to acknowledge.

The cell phone has become the adult's transitional object, replacing the toddler's teddy bear for comfort and a sense of belonging.

What do you want your business to do? Make money, of course. To pay for people and supplies, to be able to grow.