Companies don't have ideas. Only people do. And what motivates people are the bonds of loyalty and trust they develop around each other.

As long as it (an issue) remains invisible, it is guaranteed to remain insoluble.

If the company depends entirely on you - your creativity, ingenuity, inspiration, salesmanship or charisma - nobody will want to buy it. The risk and the dependency are too great.

Phones and soundtracks and Muzak and fountains replace genuine and unpredictable human contact with a seamless soundtrack from a bad movie and a cliche that makes us believe we must all be happy.

The best remote companies I've seen do almost everything online, via email and telephone. But they also get together face to face on a regular basis.

Any fool can buy talent; only real leaders develop it.

[For constructive conflict,] we have to resist the neurobiological drive which means that we really prefer people mostly like ourselves.