You cannot fix a problem that you refuse to acknowledge.

All businesses and jobs depend on a vast number of people, often unnoticed and unthanked, without which nothing really gets done. They are all human and deserve respect and gratitude.

I don't think a true company - one that builds sustainable value - can ever only exist online or remotely.

Certainty is no guarantor of correctness.

Many CEOs and leaders think that silence is indeed golden, that consensus is bliss. It is - sometimes. But more often what it signifies is that there are no respected processes for surfacing concerns and dissent.

Every organization has issues and concerns which are known about by many people who choose to remain silent.

We have to see conflict as thinking and then get really good at it.