If you have never failed at anything, then you haven't been trying hard enough, aren't very imaginative, or have had such extraordinarily good luck that you have come to believe you are invincible.

There is no more powerful weapon for change than honesty.

The cell phone has become the adult's transitional object, replacing the toddler's teddy bear for comfort and a sense of belonging.

I don't think you ever know anyone until you see them in action.

Customers who have to come back and spend, or customers who just don't want the hassle of leaving - those are the ones who are most worth attracting.

Building businesses takes tremendous stamina, and success isn't achieved without it.

A thinking partner who isn't an echo chamber... How many of us dare to have such collaborators?