All businesses and jobs depend on a vast number of people, often unnoticed and unthanked, without which nothing really gets done. They are all human and deserve respect and gratitude.

The truth won't set us free until we develop the skills and the habit and the talent and the moral courage to use it.

We have to see conflict as thinking and then get really good at it.

Everyone I know feels harassed by email which has invaded their waking and sleeping hours.

What do you want your business to do? Make money, of course. To pay for people and supplies, to be able to grow.

Instead, we have found ourselves gasping for air in a sea of corruption, dysfunction, environmental degradation, waste, disenchantment and inequality—and the harder we compete, the more unequal we become.

We treasure what we can measure.