Bosses and leaders everywhere should cherish the people who bring them bad news, disappointing data or hard problems.

Huge open source organizations like Red Hat and Mozilla manage the collaboration of hundreds of people who don't know one another and have spent no time hanging around the water cooler.

I hate people walking down the street listening to the soundtrack of their lives which responds to them but not their setting. I hate the overspill of sound which metro and subway riders are oblivious to because they notice no one and nothing around them.

If we aren't going to be afraid of conflict, we have to see it as thinking.

The best remote companies I've seen do almost everything online, via email and telephone. But they also get together face to face on a regular basis.

For good ideas and true innovation, you need human interaction, conflict, argument, debate.

Making a company fit to sell may be the only way to ensure you never need a buyer.