[A]ll change, even very large and powerful change, begins when a few people start talking with one another about something they care about.

we don't have to agree with each other in order to think well together. There is no need for us to be joined at the head. We are joined by our human hearts.

In virtually every organization, regardless of mission and function, people are frustrated by problems that seem unsolvable.

As we let go of the machine model of work, we begin to step back and see ourselves in new ways, to appreciate wholeness, and to design organizations that honor and make use of the totality of who we are.

It's not differences that divide us. It's our judgments about each other that do.

The nature of the global business environment guarantees that no matter how hard we work to create a stable and healthy organisation, our organisation will continue to experience dramatic changes far beyond our control.

Aggression only breeds more aggression. It only creates more fear and anger.