One of the great errors organizations make is shutting down what is a natural, life-enhancing process-chaos. We are terrified of chaos. As a manager, it signals failure. But if you move out of control and into an appreciation of natural order, you understand that the only way a system changes is when it is far from equilibrium, when it moves from the 'quiet' we treasure and is confronted with the choice to die or reorganize. And you can't reorganize to a higher level unless you risk the perils of the path through chaos.
Margaret J. WheatleyI think it is quite dangerous for an organisation to think they can predict where they are going to need leadership. It needs to be something that people are willing to assume if it feels relevant, given the context of any situation
Margaret J. WheatleyToo many problem-solving sessions become battlegrounds where decisions are made based on power rather than intelligence.
Margaret J. WheatleyAggression is the most common behavior used by many organizations, a nearly invisible medium that influences all decisions and actions.
Margaret J. Wheatley