I am convinced that most companies don't maximize their barter possibilities. Instead of aggressively reducing costs by trading their services with those of their suppliers, they seem content to pay top dollar for everything.

All things being equal, people will do business with a friend; all things being unequal, people will still do business with a friend.

Anger can be an effective negotiating tool, but only as a calculated act, never as a reaction.

The best people know that there are two phases in every crisis: the one where you manage it and the other where you learn from it. To succeed you have to do both

There are five top superstars in golf, 20 great stars, and 30 good ones. The rest should go and get jobs.

Fear of failure is at least as common as the desire for success. In fact, if harnessed properly, it can be the energy that drives the wheel.

Talk less-you will automatically learn more, hear more, see more-and make fewer blunders.