We're not taught to think in terms of needs. We don't make nice dead people when we're in touch with needs. Domination structures cannot maintain themselves when citizens are educated to be alive.

Remember that whatever anyone does, it is an effort to meet a need.

Every criticism, judgment, diagnosis, and expression of anger is the tragic expression of an unmet need.

Empathy: Emptying our mind and listening with our whole being

When people hear needs, it provokes compassion.

Thinking based on who deserves what blocks compassionate communication.

Empathizing with someone's 'no' protects us from taking it personally.