Use the words "I feel because I" to remind us that what we feel it isn't because of what the other person did, but because of a choice I've made.
Marshall B. RosenbergYou can't make your kids do anything. All you can do is make them wish they had. And then, they will make you wish you hadn't made them wish they had.
Marshall B. RosenbergIf you think ahead to what to say next - like how to fix it or make the person feel better - BOOM! Off the board. You're into the future. Empathy requires staying with the energy that's here right now. Not using any technique. Just being present. When I have really connected to this energy, it's like I wasn't there. I call this "watching the magic show". In this presence, a very precious energy works through us that can heal anything, and this relieves me from my "fix-it" tendencies.
Marshall B. Rosenberg