When we listen for their feelings and needs, we no longer see people as monsters.
Marshall B. RosenbergBehind intimidating messages are simply people appealing to us to meet their needs.
Marshall B. RosenbergIn NVC, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests.
Marshall B. RosenbergWhen it comes to giving advice, never do so unless you've first received a request in writing, signed by a lawyer.
Marshall B. Rosenberg