Praise and reward create a system of extrinsic motivations for behavior. Children (and adults) end up taking action in order to receive the praise or rewards.

People do not hear our pain when they believe they are at fault.

NVC is interested in learning that is motivated by reverence for life, by a desire to learn skills, to contribute better to our own well-being and the well-being of others.

Peace requires something far more difficult than revenge or merely turning the other cheek; it requires empathizing with the fears and unmet needs that provide the impetus for people to attack each other. Being aware of these feelings and needs, people lose their desire to attack back because they can see the human ignorance leading to these attacks; instead, their goal becomes providing the empathic connection and education that will enable them to transcend their violence and engage in cooperative relationships.

Any evaluation which implies rightness or wrongness is a tragic, suicidal expression of an unmet need. Tragic, first because it decreases our likelihood of getting our need met! Even if we think it. And secondly, because it increases the likelihood of violence. That's why I'm suggesting any evaluation which implies rightness or wrongness is a tragic, suicidal expression of an unmet need. Say the need! Learn a need-consciousness.

We only feel dehumanized when we get trapped in the derogatory images of other people or thoughts of wrongness about ourselves. As author and mythologist Joseph Campbell suggested, "'What will they think of me?' must be put aside for bliss." We begin to feel this bliss when messages previously experienced as critical or blaming begin to be seen for the gifts they are: opportunities to give to people who are in pain.

To practice the process of conflict resolution, we must completely abandon the goal of getting people to do what we want.