The number one rule of our training is empathy before education.

Violence in any form is a tragic expression of our unmet needs.

Anger is a signal that you're distracted by judgmental or punitive thinking, and that some precious need of yours is being ignored.

We use NVC to evaluate ourselves in ways that engender growth rather than self-hatred.

If we don't tell people about our needs, it is much less likely they will be met.

The cause of anger lies in our thinking - in thoughts of blame and judgment.

When we fear punishment, we focus on consequences, not on our own values.