The number one rule of our training is empathy before education.

If we ask two questions, we will see that punishment never works. First: What do we want the other person to do? Second: What do we want the other person's reasons to be for doing as we request?

We need to receive empathy to give empathy.

With every choice you make, be conscious of what need it serves.

Anger can be a wonderful wake up call to help you understand what you need and what you value.

Clinical training in psychoanalysis has a deficit. It teaches how to sit and think about what a person is saying and how to interpret it intellectually, but not how to be fully present to this person.

Miracles can happen when we can keep our consciousness away from analyzing and classifying one another.