The number one rule of our training is empathy before education.

I wouldn't expect someone who's been injured to hear my side until they felt that I had fully understood the depth of their pain.

All moralistic judgments, whether positive or negative, are tragic expressions of unmet needs.

When we are in contact with our feelings and needs, we humans no longer make good slaves and underlings.

The cause of anger lies in our thinking - in thoughts of blame and judgment.

NVC is founded on language and communication skills that strengthen our ability to remain human, even under trying conditions.

Our survival as a species depends on our ability to recognize that our well-being and the well-being of others are in fact one and the same.