To practice NVC, it's critical for me to be able to slow down, take my time, to come from an energy I choose, the one I believe that we were meant to come from, not the one I was programmed into.

Our survival as a species depends on our ability to recognize that our well-being and the well-being of others are in fact one and the same.

A difficult message to hear is an opportunity to enrich someone's life.

Needs are never conflicting. When we say that, we are only saying that at the moment we aren't seeing how both needs can be met. That leaves an opening. When you think in the way I'm suggesting, you'll often find a way to get most needs met simultaneously.

Clinical training in psychoanalysis has a deficit. It teaches how to sit and think about what a person is saying and how to interpret it intellectually, but not how to be fully present to this person.

Labeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.

Focusing on the unmet need (not the judgment) is more likely to get the need met.