Don't get addicted to your requests. Your objective is needs, not requests. Because then it becomes a demand.
Marshall B. RosenbergLabeling and diagnosis is a catastrophic way to communicate. Telling other people what's wrong with them greatly reduces, almost to zero, the probability that we're going to get what we're after.
Marshall B. RosenbergWhen you ride the wave, the thrill is so exhilarating that you forget everything else. You live in the moment where nothing else matters, so intent on riding the wave perfectly that you and the wave become one. Pain and worry disappear, replaced by euphoria, akin to flow. Similarly, when giving empathy, you want to strive for this kind of total presence for the person you are listening to.
Marshall B. Rosenberg