Your presence is the most precious gift you can give to another human being.

Once you have access to key people in an organization, if you go into a meeting with enemy images of those people - then you are not going to connect.

Don't get addicted to your requests. Your objective is needs, not requests. Because then it becomes a demand.

We are compassionate with ourselves when we are able to embrace all parts of ourselves and recognize the needs and values expressed by each part.

This language is from the head. It is a way of mentally classifying people into varying shades of good and bad, right and wrong. Ultimately, it provokes defensiveness, resistance, and counterattack. It is a language of demands.

Most of us live in a Jackal world where we take turns using the other person as a waste basket for our words.

When I am angry I have a judgment and an unmet need.