Your presence is the most precious gift you can give to another human being.

Enemy images are the main reason conflicts don't get resolved.

The most dangerous of all behaviors may consist of doing things 'because we're supposed to.

What all the basic religions are saying is this: Don't do anything that isn't play.

I recommend allowing others the opportunity to fully express themselves before turning our attention to solutions or requests for relief. When we proceed too quickly to what people might be requesting, we may not convey our genuine interest in their feelings and needs; instead, they may get the impression that we're in a hurry to either be free of them or to fix their problem. Furthermore, an initial message is often like the tip of an iceberg; it may be followed by yet unexpressed, but related - and often more powerful - feelings.

When we express our needs indirectly through the use of evaluations, interpretations, and images, others are likely to hear criticism. When people hear anything that sounds like criticism, they tend to invest their energy in self-defense or counterattack. It's important that when we address somebody that we're clear what we want back.

A respectful understanding of another's experience.