We never really know what we want until after we get it. If after we get it, it makes life more miserable, we know that isn't what we wanted. If it makes our life wonderful, we know this is a strategy which will meet out need. That's why Paul Tillich, the theologian says we need to sin courageously. You ask for what you want, hoping to meet your needs. If you get it and it makes life worse, you learn that this isn't what I want.
Marshall B. RosenbergFocusing on the unmet need (not the judgment) is more likely to get the need met.
Marshall B. RosenbergIn empathy, you don't speak at all. You speak with the eyes. You speak with your body. If you say any words at all, it's because you are not sure you are with the person. So you may say some words. But the words are not empathy. Empathy is when the other person feels the connection with what's alive in you.
Marshall B. RosenbergPraise and reward create a system of extrinsic motivations for behavior. Children (and adults) end up taking action in order to receive the praise or rewards.
Marshall B. RosenbergOur goal is to create a quality of empathic connection that allows everyone's needs to be met.
Marshall B. Rosenberg