Thinking based on who deserves what blocks compassionate communication.

If we want to make meetings productive, we need to keep track of those whose requests are on the table.

We are this divine energy. It's not something we have to attain. We just have to realize it, to be present to it.

Our survival as a species depends on our ability to recognize that our well-being and the well-being of others are in fact one and the same.

Interpretations, criticisms, diagnoses, and judgments of others are actually alienated expressions of our unmet needs.

This objective of getting what we want from other people-or getting them to do what we want them to do-threatens the autonomy of people, their right to choose what they want to do. And whenever people feel that they're not free to choose what they want to do, they are likely to resist, even if they see the purpose in what we are asking and would ordinarily want to do it.

Once you have access to key people in an organization, if you go into a meeting with enemy images of those people - then you are not going to connect.