Never question the beauty of what you are saying because someone reacts with pain, judgment, criticism. It just means they have not heard you.

NVC can be effectively applied at all levels of communication and in diverse situations: intimate relationships, families, schools, organizations and institutions, therapy and counseling, diplomatic and business negotiations, disputes and conflicts of any nature.

Empathizing with someone's 'no' protects us from taking it personally.

I wouldn't expect someone who's been injured to hear my side until they felt that I had fully understood the depth of their pain.

We need empathy to give empathy.

Conventional compliments often take the form of judgments however positive, and are sometimes offered to manipulate the behavior of others. NVC encourages the expression of appreciation solely for celebration.

Depression is the reward we get for being 'good'.