When it comes to giving advice, never do so unless you've first received a request in writing, signed by a lawyer.

You'll find people less threatening if you hear what they're needing rather than what they're thinking about you.

Nonviolent Communication shows us a way of being very honest, but without any criticism, without any insults, without any put-downs, without any intellectual diagnosis implying wrongness.

Natural Giving: Anything we do in life which is not out of that energy, we pay for and everybody else pays for. Anything we do to avoid punishment, everybody pays for. Everything we do for a reward, everybody pays for. Everything we do to make people like us, everybody pays for. Everything we do out of guilt, shame, duty, or obligation, everybody pays for.

As we learn to speak from the heart we are changing the habits of a lifetime.

I find that my cultural conditioning leads me to focus attention on places where I am unlikely to get what I want. I developed NVC as a way to train my attention-to shine the light of consciousness-on places that have the potential to yield what I am seeking.

The number one reason that we don't get our needs met, we don't express them. We express judgments. If we do express needs, the number two reasons we don't our needs met, we don't make clear requests.