When people hear needs, it provokes compassion.

When people hear needs, it provokes compassion. When people hear diagnoses, it provokes defensiveness and attack.

Unless we as social change agents come from a certain spirituality, we're likely to create more harm than good.

The most dangerous of all behaviors may consist of doing things 'because we're supposed to.

Judgments of others contribute to self-fulfilling prophecies.

Anger, depression, guilt, and shame are the product of the thinking that is at the base of violence on our planet.

Once you can clearly describe what you are reacting to, free of your interpretation or evaluation of it, other people are less likely to be defensive when they hear it.