Plans to exact retribution are never going to make us safer.

What evidence is there that we've adequately empathized with the other person? First, when an individual realizes that everything going on within has received full empathic understanding, they will experience a sense of relief. We can become aware of this phenomenon by noticing a corresponding release of tension in our own body.

I think that there is a problem with rewards and consequences because in the long run, they rarely work in the ways we hope. In fact, they are likely to backfire.

Remember that whatever anyone does, it is an effort to meet a need.

Classifying and judging people promotes violence.

Unless we as social change agents come from a certain spirituality, we're likely to create more harm than good.

Ask before offering advice or reassurance.