Learning is too precious to be motivated by coercive tactics.
My anger tells me firstly that there's a need of mine that's not getting met.
Staying with empathy we allow speakers to touch deeper levels of themselves.
Our ability to offer empathy can allow us to stay vulnerable, defuse potential violence, help us hear the word 'no' without taking it as a rejection, revive lifeless conversation, and even hear the feelings and needs expressed through silence.
Empathize, rather than put your "but" in the face of an angry person.
While we may not consider the way we talk to be 'violent,' our words often lead to hurt and pain, whether for others or for ourselves.