Interpretations, criticisms, diagnoses, and judgments of others are actually alienated expressions of our unmet needs.
Marshall B. RosenbergWhen we express our needs indirectly through the use of evaluations, interpretations, and images, others are likely to hear criticism. When people hear anything that sounds like criticism, they tend to invest their energy in self-defense or counterattack. It's important that when we address somebody that we're clear what we want back.
Marshall B. RosenbergThe objective of Nonviolent Communication is not to change people and their behavior in order to get our way: it is to establish relationships based on honesty and empathy, which will eventually fulfill everyone's needs.
Marshall B. RosenbergBehind intimidating messages are simply people appealing to us to meet their needs.
Marshall B. Rosenberg