In these long-standing conflicts, I find that most cases it gets resolved in about twenty minutes after each side can tell me the needs of the other.

Getting in touch with unmet needs is important to the healing process.

Intellectual understanding blocks empathy.

My ultimate goal is to spend as many of my moments in life as I can in that world that the poet Rumi talks about, 'a place beyond rightness and wrongness.

If we want to be compassionate we must be conscious of the words we use. We must both speak and listen from the heart.

Most of us grew up speaking a language that encourages us to label, compare, demand, and pronounce judgments rather than to be aware of what we are feeling and needing.

Every time I mess up is a chance to practice.