I believe that the most joyful and intrinsic motivation human beings have for taking any action is the desire to meet our needs and the needs of others.

Fear of punishment diminishes self-esteem and goodwill.

When I recognize I've got anger, then I realize it's because I have a need that's not being met.

Our goal is to create a quality of empathic connection that allows everyone's needs to be met.

Empathize, rather than put your "but" in the face of an angry person.

I don't think you can have an authentic connection when one person is diagnosing the other.

NVC can be effectively applied at all levels of communication and in diverse situations: intimate relationships, families, schools, organizations and institutions, therapy and counseling, diplomatic and business negotiations, disputes and conflicts of any nature.