You don't have to be brilliant. It's enough to become progressively less stupid.

You're going to lose it when you follow the world "feel" with the words "because I think". Any time you are thinking, your chance of getting what you need is greatly decreased, especially when you follow the word "think" with the word "you". I predict you won't only not get heard, but I predict a defensive aggressive reaction.

As we learn to speak from the heart we are changing the habits of a lifetime.

Analyses of others are actually expressions of our own needs and values

The Indian philosopher J. Krishnamurti once remarked that observing without evaluating is the highest form of human intelligence. When I first read this statement, the thought, 'What nonsense!' shot through my mind before I realized that I had just made an evaluation.

Anger is a signal that you're distracted by judgmental or punitive thinking, and that some precious need of yours is being ignored.

If we want to be compassionate we must be conscious of the words we use. We must both speak and listen from the heart.