You don't have to be brilliant. It's enough to become progressively less stupid.

In nonviolent communication, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests. Then we may wish to reflect back, paraphrasing what we have understood. We stay with empathy, allowing others the opportunity to fully express themselves before we turn our attention to solutions or requests for relief.

It's never what people do that makes us angry; it's what we tell ourselves about what they did.

All violence is the result of people tricking themselves into believing that their pain derives from other people and that consequently those people deserve to be punished.

The more we use words that in any way imply criticism, the more difficult it is for people to stay connected to the beauty within themselves.

Getting in touch with unmet needs is important to the healing process.

Clinical training in psychoanalysis has a deficit. It teaches how to sit and think about what a person is saying and how to interpret it intellectually, but not how to be fully present to this person.