If I'm using Nonviolent Communication I never, never, never hear what somebody thinks about me. Never hear what somebody thinks about you, you'll live longer. You'll enjoy life more. Hear the truth. The truth is that when somebody's telling you what's wrong with you, the truth is they have a need that isn't getting met. Hear that they're in pain. Don't hear the analysis.

Always listen to what people need rather than what they are thinking about us.

Before we tackle the gangs and the basic story, we have to make sure that we have liberated ourselves from how we have been educated and make sure we are coming from a spirituality of our own choosing.

People don't make us angry, how we think makes us angry.

Imagine connecting with the human spirit in each person in any situation at any time. Imagine interacting with others in a way that allows everyone's need to be equally valued. Imagine creating organizations and life-serving systems responsive to our needs and the needs of our environment.

Learning is too precious to be motivated by coercive tactics.

All violence is the result of people tricking themselves into believing that their pain derives from other people and that consequently those people deserve to be punished.