When we hear the other person's feelings and needs, we recognize our common humanity.

Needs are the expression of life through us.

People don't make us angry, how we think makes us angry.

NVC enhances inner communication by helping us translate negative internal messages into feelings and needs. Our ability to distinguish our own feelings and needs and to empathize with them can free us from depression.

The more we use words that in any way imply criticism, the more difficult it is for people to stay connected to the beauty within themselves.

We do not look for compromise; rather, we seek to resolve the conflict to everyone's complete satisfaction.

Clinical training in psychoanalysis has a deficit. It teaches how to sit and think about what a person is saying and how to interpret it intellectually, but not how to be fully present to this person.