If we don't tell people about our needs, it is much less likely they will be met.

Needs are never conflicting. When we say that, we are only saying that at the moment we aren't seeing how both needs can be met. That leaves an opening. When you think in the way I'm suggesting, you'll often find a way to get most needs met simultaneously.

Never hear what somebody thinks about you, you'll live longer. Hear that they're in pain. Don't hear their analysis.

NVC helps us connect with each other and ourselves in a way that allows our natural compassion to flourish.

NO is always a YES to something else.

Avoid 'shoulding' on others and yourself!

Anger tells us we've disconnected from life. The purpose in anger is to use it to come back to life.