Never hear what somebody thinks about you, you'll live longer. Hear that they're in pain. Don't hear their analysis.

Every time I mess up is a chance to practice.

NO is always a YES to something else.

Empathizing with someone's 'no' protects us from taking it personally.

NVC is founded on language and communication skills that strengthen our ability to remain human, even under trying conditions.

In NVC, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests.

In our culture, most of us have been trained to ignore our own wants and to discount our needs.