All human actions are an attempt to meet needs.

Blaming and punishing others are superficial expressions of anger.

We know the speaker has received adequate empathy when a. we sense a release of tension, or b. the flow of words comes to a halt.

If the other persons behavior is not in harmony with my own needs, the more I empathize with them and their needs, the more likely I am to get me own needs met.

However impressed we may be with NVC concepts, it is only through practice and application that our lives are transformed.

It's really a spiritual practice that I am trying to show as a way of life.

If we ask two questions, we will see that punishment never works. First: What do we want the other person to do? Second: What do we want the other person's reasons to be for doing as we request?