All human actions are an attempt to meet needs.

Our survival as a species depends on our ability to recognize that our well-being and the well-being of others are in fact one and the same.

Every criticism, judgment, diagnosis, and expression of anger is the tragic expression of an unmet need.

If we want to be compassionate we must be conscious of the words we use. We must both speak and listen from the heart.

All people ever say is: THANK YOU (a celebration of life) and PLEASE (an opportunity to make life more wonderful).

Never question the beauty of what you are saying because someone reacts with pain, judgment, criticism. It just means they have not heard you.

The more we use words that in any way imply criticism, the more difficult it is for people to stay connected to the beauty within themselves.