In a Giraffe institution, the head nurse job would be to serve the nurses, not to control them. Teachers are there to serve the students, not control them.

You don't have to be brilliant. It's enough to become progressively less stupid.

We can never make anyone do anything against their will without enormous consequences.

To practice NVC, it's critical for me to be able to slow down, take my time, to come from an energy I choose, the one I believe that we were meant to come from, not the one I was programmed into.

As we learn to speak from the heart we are changing the habits of a lifetime.

If we don't tell people about our needs, it is much less likely they will be met.

Empathy: Emptying our mind and listening with our whole being