When we make mistakes, we can use the process of NVC mourning and self-forgiveness to show us where we can grow instead of getting caught up in moralistic self-judgments.

Violence comes from the belief that other people cause our pain and therefore deserve punishment.

There are the two main reasons we don't get our needs met. First, we don't know how to express our needs to begin with and second if we do, we forget to put a clear request after it, or we use vague words like appreciate, listen, recognize, know, be real, and stuff like that.

At the root of every tantrum and power struggle are unmet needs.

Postpone result/solution thinking until later; it's through connection that solutions materialize - empathy before education.

Behind intimidating messages are simply people appealing to us to meet their needs.

How I choose to look at any situation will greatly affect whether I have the power to change it or make matters worse.