NVC suggests behind every action, however ineffective, tragic, violent, or abhorrent to us, is an attempt to meet a need.
Marshall B. RosenbergWhat evidence is there that we've adequately empathized with the other person? First, when an individual realizes that everything going on within has received full empathic understanding, they will experience a sense of relief. We can become aware of this phenomenon by noticing a corresponding release of tension in our own body.
Marshall B. RosenbergWe are never angry because of what others say or do. It is our thinking that makes us angry.
Marshall B. Rosenberg