It may be most difficult to empathize with those we are closest to.

Two questions help us see why we are unlikely to get what we want by using punishment... The first question is: What do I want this person to do that's different from what he or she is currently doing? If we ask only this first question, punishment may seem effective because the threat or exercise of punitive force may well influence the person's behavior. However, with the second question, it becomes evident that punishment isn't likely to work: What do I want this person's reasons to be for doing what I'm asking?

Never hear what a jackal-speaking person thinks, especially what they think about you.

Conventional compliments often take the form of judgments however positive, and are sometimes offered to manipulate the behavior of others. NVC encourages the expression of appreciation solely for celebration.

Keep in mind that other people's actions can never 'make' you feel any certain way. Feelings are your warning indicators.

The more we talk about the past, the less we heal from it.

A respectful understanding of another's experience.