The more we talk about the past, the less we heal from it.

Every moment each human being is doing the best we know at that moment to meet our needs. We never do anything that is not in the service of a need, there is no conflict on our planet at the level of needs. We all have the same needs. The problem is in strategies for meeting the needs.

Never hear what somebody thinks about you, you'll live longer. Hear that they're in pain. Don't hear their analysis.

The more we talk about the past, the less we heal from it.

If we want to make meetings productive, we need to keep track of those whose requests are on the table.

When people hear needs, it provokes compassion. When people hear diagnoses, it provokes defensiveness and attack.

When we fear punishment, we focus on consequences, not on our own values.