The more we empathize with the other party, the safer we feel.

All people ever say is: THANK YOU (a celebration of life) and PLEASE (an opportunity to make life more wonderful).

Natural Giving: Anything we do in life which is not out of that energy, we pay for and everybody else pays for. Anything we do to avoid punishment, everybody pays for. Everything we do for a reward, everybody pays for. Everything we do to make people like us, everybody pays for. Everything we do out of guilt, shame, duty, or obligation, everybody pays for.

Always hear the 'Yes' in the 'No'.

As we learn to speak from the heart we are changing the habits of a lifetime.

Anger is a signal that you're distracted by judgmental or punitive thinking, and that some precious need of yours is being ignored.

Upset? Ask yourself what this person does that is a trigger for judging them?