Empathy lies in our ability to be present without opinion.

You're going to lose it when you follow the world "feel" with the words "because I think". Any time you are thinking, your chance of getting what you need is greatly decreased, especially when you follow the word "think" with the word "you". I predict you won't only not get heard, but I predict a defensive aggressive reaction.

With every choice you make, be conscious of what need it serves.

It may be most difficult to empathize with those we are closest to.

We can't win at somebody else's expense. We can only fully be satisfied when the other person's needs are fulfilled as well as our own.

Any time you throw pain at a Jackal without a clear present request, within a millisecond he'll jump in.

NVC self-forgiveness: connecting with the need we were trying to meet when we took the action that we now regret.