Everything we do is in service of our needs. When this one concept is applied to our view of others, we'll see that we have no real enemies, that what others do to us is the best possible thing they know to do to get their needs met.

We can't win at somebody else's expense. We can only fully be satisfied when the other person's needs are fulfilled as well as our own.

Empathy gives you the ability to enjoy another person's pain.

How I choose to look at any situation will greatly affect whether I have the power to change it or make matters worse.

To be able to hear our own feelings and needs and to empathize with them can free us from depression.

When we are depressed, our thinking blocks us from being aware of our needs, and then being able to take action to meet our needs.

Nonviolent Communication shows us a way of being very honest, but without any criticism, without any insults, without any put-downs, without any intellectual diagnosis implying wrongness.