NVC is a reminder; to focus our attention where we are most likely to get our needs met.

My anger tells me firstly that there's a need of mine that's not getting met.

Translate all self-judgments into self-empathy.

I find that my cultural conditioning leads me to focus attention on places where I am unlikely to get what I want. I developed NVC as a way to train my attention-to shine the light of consciousness-on places that have the potential to yield what I am seeking.

Empathy is a respectful understanding of what others are experiencing. Instead of offering empathy, we often have a strong urge to give advice or reassurance and to explain our own position or feeling. Empathy, however, calls upon us to empty our mind and listen to others with our whole being.

I believe that the most joyful and intrinsic motivation human beings have for taking any action is the desire to meet our needs and the needs of others.

Once you have access to key people in an organization, if you go into a meeting with enemy images of those people - then you are not going to connect.